Deliveries
Delivery Charges
We calculate delivery on package size and weight. We charge based on the cost charged to us by the courier we us. Some companies will offer free carriage on orders over a certain amount, but we don't add the cost of shipping into to our product price ensuring we can accurately price our goods without overcharging to cover carriage.
To give an example.
£3.50 + vat per box up to 2kg
£6.50 + vat per box 2kg - 20kg
Large boxes that have two sides 800mm or more in size and are light in weight will still be charged at £6.50 + vat per box plus a surcharge for the extra volume.
If carriage reaches £55 we will ship via pallet on a 3 day service.
Some small expensive items we insure and so the £3.50 carriage will show as £6.50 + vat
For any more information on shipping please contact us.
Standard Delivery Times
We aim to dispatch every order the same day if placed and subject to stock before 2pm. Your goods are likely to be delivered on Monday to Friday between 8:00am and 6pm We reserve the right to choose the most appropriate courier at the time of dispatch.
Weekends & Public Holidays
For Saturday deliveries pre 9am, pre 10am and pre 12 noon please contact for quotes. Orders placed on weekends or public holidays will be dispatched on the next working day subject to stock. Next day services should also be considered to run as from the next working day.
General Delivery Details
NEXT DAY (UK Mainland only) Orders placed before 2pm, subject to stock will be dispatched the same day on a next working day (Monday-Friday) delivery service. We try to have your goods with you as soon as possible and they are sent on a next day courier service. However our courier does not state a guarantee on their service and therefore we also cannot guarantee your goods to be with you next working day. Most of the time our Next Day Service does arrive on time, however there can be delays which are out of our control. We cannot accept responsibility for any costs or damages incurred by late deliveries. On bank holidays, next day deliveries should arrive the next working day after the bank holiday. Please note goods addressed to some areas of the UK including Scottish Highlands and remote areas (this includes all Channel Islands, Isle of Man and Northern Ireland) may require extra time for delivery.
1. Claims for damage or non-functionality must be made within 3 working days of receipt of the goods.
2. Claims for mis-shipping must be made within 24hrs.
3. You will be responsible for the goods once delivery is made, or delayed by you at delivery.
4. Items in stock will normally be dispatched for next business day delivery, and should be to a maximum of 7 days, if after 7 days we still have not dispatched your order you will have the option to cancel your order.
5. We do make every effort to deliver your order on time however, unfortunately we cannot guarantee this service and therefore cannot be held responsible for any cost incurred due to a late/failed delivery.
6. Certain large orders or heavy items may require shipment on a pallet, and are my be subject to a 3 day delivery time.
7. All hired equipment does not qualify for our free carriage rule.
Your order will need a signature upon receipt and deliveries are usually between 8:00am and 6pm. If you are unable to sign for your order the delivery driver will leave a card notifying you of the next delivery attempt or where you can collect your goods. Please notify us immediately of you are not able to sign for your order.
IMPORTANT NOTICE FOR - Non UK Mainland, Scottish Highlands, EU and Non EU Orders
Carriage is calculated as an approximate value for all Non UK Mainland, Scottish Highlands, EU and Non-Eu countries. We may contact you after you have placed your order to either offer a refund on any over payments or quote any additional payments required. You have the right to a full refund should you not be happy with the final carriage cost.
All orders are dispatched on an CIP basis which means that the buyer pays for transport, customs clearance and duty if relevant.
Your order will need a signature upon receipt and deliveries are usually between 8:00am and 6pm. If you are unable to sign for your order the delivery driver will leave a card notifying you of the next delivery attempt or where you can collect your goods. Please notify us immediately of you are not able to sign for your order.
